customer retention

5 metrics small businesses need to look out for

So, you’ve done it. You’ve had an idea, you’ve launched a business, it’s even started to grow. Congratulations; you’ve cleared your first set of hurdles. But what do you do next? You have information coming at you from every angle. Demands on your time are growing and your available time is dwindling. How do you know which information matters? And how do you keep the momentum going, or even build to the next level? Every business is different, but some requirements are universal, and some data should never be overlooked.

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