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emotional intelligence

Managing staff holidays can be challenging, especially for small businesses as the teams are smaller and arranging cover can be difficult. All workers are entitled to paid annual leave, therefore you will need to be prepared to have staff off from work for four to six weeks per year. Successfully managing staff holidays helps to create a happier team, boosting the productivity of the business.

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Many small businesses are being to plan for their reopening, or if they have been maintaining their businesses during Covid-19 perhaps they are preparing for staff to return to their workplace.

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“I wear my heart on my sleeve” sang the Scottish seventies duo, Gallagher and Lyle. Is that level of transparency appropriate at work? What place do emotions have in business? Are they helpful or harmful? Wearing your heart on your sleeve is often misconstrued as your emotions being out of control. In truth, it means to openly show your emotions, to be transparent, to be true to yourself. The musical duo continued: “I’m not afraid to say what I mean, mean what I say”, advocating emotional honesty as the best policy.

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Emotions can play a vital role in business. From emotional intelligence increasingly becoming a requirement for business leaders to emotional TV adverts. To connect with customers and make a lasting impression, small business owners need to consider using emotions in marketing campaigns.  A great example of this is the release of John Lewis Christmas adverts, which is now a national event in the UK. This is because they create content that tugs on the heartstrings of the audience.
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Employees don’t leave the company they leave their horrible bosses. A great number of employees like their job but their relationship with their boss makes it difficult for them to enjoy their job. A lot of employees start the year by looking for new jobs and this is because they want to leave their ‘horrible boss’ behind.
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Running a business is not for everyone, it requires certain skills and abilities to really be a successful business owner. To run a small business successfully, business owners will need to either be born a natural leader or hone skills and get qualifications specifically for the challenge of setting up and running a business. Although every entrepreneur is different, they will likely share a certain set of skills and knowledge which enables them to be successful.

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Emotional intelligence can have a significant impact in the workplace. It can help your team form strong bonds allowing them to thrive, or the lack of it can create misunderstanding and cause issues. Emotional intelligence is becoming a more prominent topic of conversation when it comes to business leaders and business environments, therefore small businesses need to understand what it is and why it can make a great impact in the workplace.
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People can get angry anywhere, whether it’s on the street or at work, anger is a natural emotion. However, it is essential to diffuse anger in the workplace to avoid any irreparable damage that may occur. Anger is a normal reaction, it could be directed towards another employee, or an employee might be angry at themselves. In order to ensure minimum damage, its best to address the anger and use techniques of emotional intelligence to diffuse the anger in the work place.

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