So you have finally taken the plunge and are either starting a franchise from scratch or have bought an existing branch. If you are thinking about running a franchise as a small business, you should have a good idea of what it takes to run it, from the day-to-day operations to the administration tasks. You should have also decided how involved you will be in the daily running of the business.
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For your business to do well you need motivated, engaged employees. Research by Gallup shows that businesses with engaged employees outperform others by 202%. In addition, the study showed that businesses in the highest quartile of employee engagement ratings outperform those in the bottom quartile in customer ratings, productivity, and profitability.
[continue reading…]Showing your employees how much they mean to the company should not be expressed only through promotions and paychecks. To help them understand that they are a vital part of your business and that you plan on working with them in the long run, you should implement some work culture strategies that will illustrate how much you care about their wellbeing as well.
The work-life balance is something that has become more important in recent years, even though it has also become more difficult to obtain in many cases. There was a time when working long hours (and at weekends), losing sleep and sacrificing family time, was seen as something admirable, but thankfully the pendulum is beginning to swing the other way, and now most people understand how important it is to have some downtime.
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BURNOUT. It’s the seven letter word that every employer dreads encountering. As businesses push to meet productivity needs and illicit the best results, employees can become overwhelmed, overtasked and burned out, sometimes without even realising it. Employers then become unwitting participants in the detection of subtle cues that suggest a need for change. Often burnout presents in seemingly disconnected ways. Small gestures that may, on the surface, look like behavioural or emotional anomalies, are sometimes indicators of a burnout silently brewing into an all-out raging inferno.
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