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Readers’ Question: I’ve just completed a job for my first client and I need to invoice them but I don’t know where to start. How do I write an invoice and what should I include?

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If you’re an introvert, delivering talks may not be your first choice of how to apply your skills. However, as a business owner, you’ll need to present to your teams, clients or investors whether you like it or not.

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Readers Question: I was wondering how do I record refunds that I give to clients for services not received in my accounts. Should I amend the invoice or does it go on my expenses side?

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