If you are on your way to a best friend’s birthday lunch or an evening out with a banquet menu what do you decide to wear? My guess is you will choose to something with a bit of stretch! This is no different in a small business, you need to plan for growth and be agile and responsive to change. That way you will not outgrow your processes.[continue reading…]
From production to customer service, almost every aspect of running a business involves a process. Processes are an integral part of any business operation; they are like blueprints for an organised and systematic flow of procedures aimed towards achieving ends efficiently.