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The secret to success in business isn’t getting customers, it’s keeping them. Developing brand loyalty is essential for anyone who wants to succeed. At its core, brand loyalty means that customers are dedicated to using your product for their needs, showing it off to their friends, and sporting your logo on their clothing. If you get brand loyalty, the sky’s the limit and growth is inevitable. How do you get to that point, though? Here are four key parts of what it takes to build brand loyalty, highlighted by Arc & Co.

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When it comes to running a business, you should always be striving to grow and improve, and there will normally come a point when your business is ready to expand. This will usually occur when your business has been up and running for some time and you are making a steady increase in the business profits. At this point in your business venture you will need to look ahead and shift your focus on expanding your business. A profitable business should not remain stagnant as this can cause problems and can even lead to failure, therefore always strive to do more and expand your horizons.

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Often success is measured by increasing profitability of a business, if the profitability isn’t increasing, it can make a business feel stagnant. You don’t have to make dramatic, big changes or cuts such as increasing prices or laying off staff. There are other ways in which you can make small changes that will benefit your business and increase your profits. Being a small business owner, if your year-on-year profits aren’t increasing, or even worse are decreasing, then you will seriously need to look at different strategies to increase your profits.
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Once you have successfully started up your business, you will need to focus on actually running it. Although getting started and setting up is the initial big challenge you have to face and overcome, after getting into a routine of running your business, you will need to make sure that you are progressing and moving forwards and upwards rather than being stuck in a stagnant state.
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Product development is an essential part of any business. Big businesses normally have dedicated teams for product development, whereas small businesses won’t often have the funds for this. However it is essential that small businesses still invest in product development as it will help the business grow and expand.
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