The year 2020 has seen a steep uptick in people working remotely. This is changing how businesses are communicating with customers. Many businesses have moved their communications to the cloud to make employee customer interactions seamless. Still, some businesses fear that having employees work remotely will inhibit their ability to successfully connect with customers.
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The hard truth? Most mobile apps get deleted just six days after they’re last used. With so many applications on the market, you need a way to capture users’ interest. You need to keep them coming back. If they encounter app issues or find your user interface (UI) frustrating, they won’t wait for a fix.
