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Your clients or customers are, in many ways, the lifeblood of your business. After all, without your paying customers, your business simply wouldn’t survive in the long run, no matter how amazing the products or services you offer are.

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Disgruntled creditors get desperate, and when all approaches to recover a debt have failed, they may send a winding-up petition to the beleaguered company as a last resort to get paid. It’s an extremely serious move and not one that should be taken lightly as it’s typically preceded by a statutory demand. In the UK, HMRC is the most common business creditor and is normally aggressive in its pursuit of tax liabilities. The majority (60%) of all winding up petitions are served by HMRC.

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Reviews can be an important part of attracting new customers for small businesses, and most consumers now utilise reviews and ratings to give them guidance on whether or not to use the services or products on offer.

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Whether you work for yourself or run a small business, the most difficult thing to manage is cash flow. So, what can you do if you are owed money and the person is ignoring all your phone calls and letters? Firstly, don’t panic! Late payments has become part of the small business culture, but there may be some who try to evade making payments. This is when you will need to look at the debt collection, and really take what is yours.

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