Perhaps your small business has had a rocky time during the pandemic. You might have realised that you’ll need to adapt in order to thrive in a changing world.
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Is there anything more important than customer satisfaction when it comes to ensuring that your business achieves the best results? Well, unless you’re selling your products or services to people who have no basic knowledge of what quality product means, the question of how important of a role customer satisfaction plays in business marketing cannot be undermined in any aspect.
In our latest success story, we discuss the success of Stem + Glory, a vegan restaurant, with the owner Louise Palmer-Masterton. Louise, a yoga instructor turned entrepreneur gives us an insight into her business journey, from discussing future plans to the rise of veganism.
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Dr. Mona Alyedreessy has set up a small business called Azara Beautique. Based on her experience of setting up this business she has given Company Bug her tips for other women setting up a business, in order to help and inspire women who too have great business ideas.
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Criticism is a part of life and you can’t impress and please everyone, especially when it comes to business. You may think your business is perfect but there will always be people who will think the food at your restaurant is too expensive, or your flower shop doesn’t sell enough exotic flowers. It’s human nature to complain, however when it’s about your business then bad reviews, complaints and negative feedback can have a serious effect.
