I started out in the organic products business when there were hardly any organic products! Now it is possible to get every food imaginable in organic format, and in ever increasing quantities. When we first had organic brown rice the world beat a path to our door. Now it’s a commodity and you can get many different kinds; short grain, long grain, basmati, red, black – all organic.
“I wear my heart on my sleeve” sang the Scottish seventies duo, Gallagher and Lyle. Is that level of transparency appropriate at work? What place do emotions have in business? Are they helpful or harmful? Wearing your heart on your sleeve is often misconstrued as your emotions being out of control. In truth, it means to openly show your emotions, to be transparent, to be true to yourself. The musical duo continued: “I’m not afraid to say what I mean, mean what I say”, advocating emotional honesty as the best policy.
Companies are increasingly recognising the benefits of team building – the beginning of 2016 actually saw record spending on team building activities in the UK. In fact, on average companies now spend £305 on activities per employee to boost morale and keep their staff happy. Traditional team building activities such as assault courses are being replaced with more creative days out, with the most popular being cooking and baking. Adventure Connections highlight the many benefits of team building in the workplace that small businesses need to take advantage of.
There are many different ways to increase customer loyalty in the logistics industry, with one of the most important methods being through your shipping strategies. Loyalty is essential in every sector to guarantee returning customers and revenue, so you need to do everything in your power to ensure this happens. Poor domestic and international deliveries can lead to all sorts of problems, but having a strong shipping strategy will lead to happy and loyal customers. This can be achieved in three easy ways.
Providing the best customer service can almost always be a deciding factor of the success of your business. Building a client base that is loyal can really help your business thrive. Therefore, providing customer service should really be a prominent part of every business’ goals and objectives. Proving a good service means that you can bring the customers back as well as sending them away happy and satisfied.